Questions Before You Book?
Frequently Asked Questions
Get the details you need before your visit. Explore answers about booking, ziplining, group visits, park guidelines, and everything you need to know for a great day at Geronimo.
Do we need to fill out a waiver and book online, or can we just show up?
We recommend completing your waiver and booking your adventure online before you arrive. This helps you spend less time on paperwork and ensures your spot is reserved, availability is confirmed, and our team has everything prepared and ready for your visit.
Walk-ins are welcome, and we’ll do our best to accommodate guests without reservations as quickly as possible after guests with scheduled reservations have been checked in.
Is there a size or weight limit for ziplining?
Yes. Guests must meet weight and reach requirements to participate in our zipline courses.
Weight requirements
Minimum weight: 45 lbs.
Maximum weight: 265 lbs. for zipline courses
Maximum weight: 250 lbs. for Summit Plummet
Reach requirements
Guests who want to complete the courses without adult assistance must meet the following reach requirements (how high they can reach with arms extended above their heads):
Go Fly: 66 inches
Go High: 72 inches
Go Long: 78 inches
Guests who do not meet the reach requirements may still participate with assistance:
One adult is required for guests with a reach under 66 inches.
Two adults are required for guests with a reach under 58 inches.
If you have questions about whether a guest meets the requirements, please contact the park before your visit.
Is there an age limit for ziplining or coming to Geronimo?
The minimum age to participate in ziplining is 6 years old.
Guests of any age are welcome at the park and there are lots of activities for everyone to enjoy! Guests 3 and under are free of charge, though they still need a waiver.
If some in our group are not ziplining, do they need to pay for General Admission?
Yes. All zipline passes include General Admission. Guests who are not participating in ziplining will need to purchase General Admission to enter and enjoy the park. General Admission includes access to ground-based games and activities that don’t require a guide, including the ninja obstacle course, lawn games, swings, hammocks, walking trails, and more.
Is General Admission included with Zipline Passes?
Yes! General Admission is automatically included with any Zipline or Adventure Pass and does not need to be purchased separately.
Can you accommodate large groups?
Yes! Geronimo Adventure Park is happy to welcome groups of all sizes. For larger groups, we can help make your visit run smoothly with options such as reserving zipline timeslots so your group can adventure together, providing group waiver links to simplify check-in, and setting aside space for your group to gather.
For the ultimate private experience, groups can also inquire about renting out the entire park for a private event. To start planning your group visit, please fill out our contact form and a member of our team will reach out to help customize your experience.
Do you offer military discounts?
Yes! We offer a 10% military discount. Enter code “MILITARY” at checkout, and please bring a valid military ID or DD214 to verify eligibility when you arrive for your adventure.
Thank you for your service!
If I only purchase one or two zipline courses, can I choose which ones to do?
The first zipline course is always Go Fly, which all guests must complete before moving on to other courses. So if you purchase one zipline course, you will do Go Fly which you can do twice!
If you purchase two zipline courses, you’ll start with Go Fly and then you can choose between Go High and Go Long for your second course.
Do I need to have an ID when I arrive?
Yes. All guests should bring a photo ID for check-in. If you are paying with a credit card at the park or used a credit card to purchase your reservation online, you must also present the card used for payment along with a matching government-issued ID to verify the purchase.
How do I know when you are open to the public?
Our hours and operating days vary throughout the year based on the season, school schedules, holidays, and private events. For the most accurate and up-to-date information, check our online calendar before your visit.
If you have questions about availability, feel free to give us a call. You can also subscribe to our email list for park updates, special offers, contests, and adventure news.
What is your refund and cancellation policy?
We understand plans can change! If you need to adjust your reservation, please contact us as soon as possible and we’ll be happy to help reschedule your visit based on availability.
Reservations cancelled with advance notice will receive a Geronimo credit that can be used toward any future Geronimo purchase for up to one year. No credit or refund is provided for no-shows or cancellations without advance notice.
If Geronimo closes an activity due to weather or other unexpected circumstances, we will contact you to reschedule your visit. If you choose not to reschedule, a Geronimo credit will be issued and can be used toward a future purchase for up to one year.
Need to make a change? Call us at 1-830-365-5867 or email info@geronimozip.com as soon as possible.
How does weather affect park activities?
We’re open rain or shine! A little rain doesn’t have to stop the adventure — ziplining in the rain can be a fun experience, and we recommend bringing a rain jacket that can be worn comfortably with your harness.
The main weather condition that requires us to pause activities is lightning. In some cases, heavy continuous rain or strong winds (30+ mph) may also require temporary activity delays until conditions improve.
Our team continuously monitors weather conditions, so if you’re unsure about the forecast, please give us a call before your visit. Weather can vary throughout the greater Houston area, so conditions at the park may be different from what you’re seeing nearby.
What should I wear?
Comfortable athletic or outdoor clothing is recommended for your visit. The most important thing to remember is your footwear — closed-toe shoes are required for the Zipline Courses, Rock Wall Climbing, and Axe Throwing. Open-toed shoes, sandals, and Crocs (even in “sports mode”) are not allowed in these activities and are not recommended for other park activities.
Need shoes? We offer closed-toe shoes for rent and socks for purchase at the park.
For the most comfortable zipline experience, we recommend wearing clothing that provides coverage from the thighs to the shoulders where the harness sits. Dress for the weather, and remember that most jackets and sweaters can be worn comfortably under your harness.
Do you have lockers to store valuable items?
Yes. Lockers are available to rent for $5 to store phones, jewelry, wallets, and other personal items during your visit. We recommend leaving valuables at home whenever possible, and if you do bring them along, we encourage you to use a locker for safekeeping.
Geronimo Adventure Park is not responsible for lost, stolen, or damaged personal belongings.
Are you hiring?
We look for people who are H.A.P.P.Y.—helpful, adaptable, passionate, prepared, and ready to say YES. If you love working with people, bring positive energy, and want to be part of creating great experiences, check out our current openings: Jobs listing page.
Is there food available for purchase at Geronimo? Can I bring in my own food?
Yes! Our Snack Shack offers a variety of food and drinks, including hot dogs, nachos, snow cones, smoothies, warm pretzels, chips, popcorn, candy, ice cream, soft drinks, Gatorades, coffee, iced coffee, hot chocolate, and bottled water.
Outside food and non-alcoholic beverages are welcome, so feel free to bring a cooler, pack a lunch, or have food delivered. For larger groups, we can help arrange boxed meals with local restaurants, catering, or a food truck.
Adult beverages (beer and seltzers) are available for purchase after all ziplining and rock wall climbing activities are complete.
Should I tip at Geronimo?
Our staff truly appreciates tips-they’re a wonderful way to thank them for their hard work! Just like in other hospitality settings, tipping is a friendly tradition that lets our crew know they made your day. If a particular guide made your adventure extra special, you’re welcome to tip them directly in cash or through our tip board, which features photos of all our staff along with their payment app handles. You can also leave a general tip on any payment in the park-those tips are shared among all of our hardworking team members who help make your visit unforgettable!
Questions Answered. Ready for Adventure?
Now that you know what to expect, explore the activities, choose your adventure, and start planning an unforgettable day at Geronimo.

